Regulatory surveys are a constant reality in Texas hospice, including initial certifications, recertifications, or unannounced visits from HHSC or CMS. A single overlooked area can lead to citations that affect reimbursement and reputation. Our mock surveys replicate the real process, uncovering issues early so you address them proactively with practical, achievable fixes.
We conduct full, unbiased mock surveys covering all 418 Conditions of Participation and Texas-specific rules: patient assessment, plan of care, interdisciplinary coordination, bereavement, and volunteer programs. Using current interpretive guidelines, we simulate surveyor techniques to give you an accurate picture.
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After the mock, you receive a prioritized report, categorized by severity, with specific recommendations, policy templates, and training outlines. We walk through findings together, helping prioritize urgent fixes like documentation inconsistencies or IDG meeting gaps that commonly trigger tags.
Remediation support follows: we assist with policy revisions, staff retraining, mock re-audits, and preparing responses if a real survey occurs. For agencies, post-citation, we help craft effective plans of correction that satisfy surveyors while fitting your operations.
Ongoing compliance includes quarterly virtual reviews, regulatory update alerts (e.g., changes to hospice wage index or telehealth rules), and QAPI enhancement. This keeps small Texas agencies ahead without full-time compliance staff.
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